Building Facilitation Capacity - circleindigo
A third sector charity providing support for children and young people
circleindigo delivered both core and high-performance facilitation skills training in-house to several cohorts of staff from the charity.
Business need
- Staff better enabled to develop and run facilitated meetings, workshops and events
- Increased confidence in facilitating groups and individuals Greater awareness of how facilitation can increase group effectiveness
- Developed an understanding of different facilitation tools, techniques and processes
- Increased levels of engagement, participation and inclusion
- Improved communication and team development skills
- Enhanced leadership skills and competence
- Reduction of spend on external Facilitators
- More focused use of externals to coach/lead internal Facilitator team for multi-stakeholder events
What circleindigo did
- Consultation with the charities HR, Learning & Development and Organisational Change leadership teams
- Designed and delivered highly participative and interactive two day facilitation skills training programmes at both a core and high performance skills level
- Designed the training around the globally recognised International Association of Facilitators (IAF) core competency framework for Facilitators
- Designed supporting workbooks for the two programmes
- Drew on the knowledge of both the training Facilitators and the participants experience of both good and bad meetings and workshops
- Enabled a safe environment for staff to practise their facilitation skills and competence
- Provided constructive feedback for extending knowledge and skills
- Provided on-going support to enable a number of charity staff to gain IAF Certified Professional Facilitator (CPF) status/certification
Outcomes
- 30 plus charity staff trained in both core and high-performance facilitation skills
- 8 staff successful in achieving Certified Professional Facilitator status/certification
- Staff able to provide facilitation support to meeting and workshop requests throughout the charity/organisation
- In year one the internal team saved the charity approximately £80,000.00 in external Facilitator fees
