Unlock

case study

A foundation set up by a celebrity chef to enable disadvantaged young people to work and train in a successful leading restaurant and build skills to become professional chefs

circleindigo enabled a professional kitchen staff to unlock their thinking and consider new ways in which they could create a successful restaurant combined with an effective learning environment for young disadvantaged people.

business need

• To enable professional chefs to unlock their thinking and develop skills to engage, work with and train young people (trainees)
• To develop and improve communication between the chefs and the trainees
• To build internal training delivery capability and provide a model of good practice for future restaurants

what circleindigo did

1. Consultation with internal stakeholders
2. Designed and delivered a series of experiential two day workshops for professional chef staff to unlock their thinking and work with new tools and approaches
3. Delivered one to one coaching over a three month period to enable the chefs to reflect on their learning and review how they were using the new tools and approaches
4. Designed and delivered workshops for trainees to enable them to unlock their thinking, see more possibility and take responsibility for their own learning experience

outcomes

As a result the professional staff:

• Unlocked thinking and could see greater value in working with and supporting the trainees
• Improved teaching and mentoring skills
• Developed effective communication, coaching and conflict resolution skills
• Increased ability to build relationships and support the trainees to learn
• Created a constructive learning environment in the kitchen
• Experienced positive personal change and benefits from using new tools and approaches
• Experienced more cohesive teamwork in the kitchen

As a result the trainees:

• Developed a greater understanding of how to manage personal learning experience
• Increased awareness of change process and how to manage this in the context of the training
• Developed skills and approaches that enabled them to work effectively with professional staff
• Unlocked thinking in relation to what they could personally achieve

what the client said

 The truth is circleindigo have done a great job for us and have done the thing which consultants rarely in my experience do - genuinely empower your client to carry on without you. We loved working with circleindigo, very creative and insightful people 

Director - Charity Foundation