A large operations department of a leading UK insurance and reinsurance company

circleindigo supported an operations departmental leadership team in reviewing existing operations, ways of working, programmes and projects to develop an ongoing strategic route map and plan, vision, values and supporting behaviours.

Business need

  • To develop a strategic route map and plan
  • To identify existing ‘hot spots’ for urgent attention
  • To identify a strategic change portfolio of programmes and projects
  • To build a strong cohesive leadership team
  • To define vision, values and supporting behaviours
  • To engage all members of staff and business unit stakeholders
  • To create a feedback mechanism

What circleindigo did

  • Consultation with a leadership design team
  • Designed and delivered an ongoing programme of leadership team and departmental workshops to develop strategy and identify programmes and projects of work
  • Created a highly participative and interactive series of workshops/events
  • Involved all departmental staff and key business unit stakeholders

Outcomes

  • Created a three year strategic route map and plan
  • Contributed to a cohesive leadership team
  • Identified strategic ‘hot spots’, programmes and projects and defined a strategic change portfolio
  • Defined a departmental vision, values and supporting behaviours
  • All departmental staff engaged in strategic change programme
  • Business unit stakeholders engaged in strategic change programme

Client feedback

circleindigo were instrumental in helping us to develop our strategy and vision. Their creativity and challenge enabled us to discuss our challenges and solutions in an open environment and to develop our plans for transforming our division. Subsequently, circleindigo facilitated workshops for all our staff to help in securing their commitment to delivering our plans.

Leading UK insurance and reinsurance company

Chief Operations Officer (COO)

Private, public, third sector clients

  • Business, Innovation & Skills UK Government Department
  • Stakeholder Forum For a Sustainable Future
  • United Nations Development Programme (UNDP)
  • Citizen’s Advice Bureau
  • Upstage
  • Independent Living Fund – Scotland
  • Ministry of Defence (M.o.D)
  • Sareos
  • Scott Wilson
  • Government Office for London
  • Barclays
  • European Bank for Reconstruction & Development
  • St. Ethelburgas Centre for Reconciliation & Peace
  • Centrica
  • Institute of Education (IoE)
  • Participle
  • IMS
  • ABBYY
  • Learn Purple
  • Turkcell
  • British Gas
  • Allianz
  • Pace
  • London Borough of Barking and Dagenham
  • Eurojet
  • Virgin Media
  • KnowledgeBrief
  • Brit Insurance
  • EFIRM
  • Novartis
  • Bruel & Kjaer
  • Office for Criminal Justice Reform (OCJR)
  • Department for Environment, Food and Rural Affairs (DEFRA
  • Severn Trent Services
  • Sir Oswald Stoll Foundation
  • jkr
  • MBNA
  • RSA
  • Health & Safety Executive
  • Training for Life
  • Spear
  • The Talent Foundation
  • Allergan
  • Diageo
  • English National Balle
  • Natwest
  • United Nations Environment Programme (UNEP)
  • NHS
  • Training and Development Agency (TDA)
  • MARS
  • Citi
  • Police Strategy Unit (PSU)
  • Hyde Plus
  • International Union for Conservation of Nature (IUCN)
  • Elavon
  • BBC
  • Maritime Cluster
  • Shoreditch Trust
  • Mental Health Research Network (MHRN)
  • The Royal British Legion
  • School-Home Support
  • Cubic
  • Home Office
  • Zero Waste Scotland
  • The Prince’s Trust
  • University of Leicester
  • ACAS
  • Fifteen Foundation
  • Walt Disney
  • Catalyst
  • Broadway Theatre
  • Jobcentre Plus
  • Diabetes UK
  • University of Westminster
  • WiPM (Women in Project Management)
  • Clinical Research Network
  • Barclay Card
  • Change First
  • Johnson Service Group PLC
  • Hockerill College
  • Harris HospisCare
  • McDonalds
  • RBS
  • BP
  • West Kent Arts Patnership
  • QBE
  • Triodis Bank
  • Action For Children
  • Greenwich Local Authority Childrens Services
  • Zurich
  • Waste & Resources Action Programme (WRAP)
  • Criminal Injuries Compensation Authority (CICA
  • UCAS
  • BT
  • Vodafone
  • Cross Roads Care
  • Ident Trust

Our clients

We work with profit and non-profit organisations, cross-sector and cross-industry with executive and leadership teams, staff at all levels, customers, suppliers and prospective partners.

More details

Testimonials

circleindigo were instrumental in helping us to develop our strategy and vision. Their creativity and challenge enabled us to discuss our challenges and solutions in an open environment and to develop our...
Leading UK insurance and reinsurance company,
Chief Operations Officer (COO)
Read more
BrightCherry Web Design