Circle Indigo Blog

If you’re interested in learning more about what we do or what we’ve been getting up to, please feel free to read through our blogs and keep an eye out for new ones being posted.

Wilful blindness & the big impact of small changes

  I have recently read two books by Margaret Heffernan; ‘Wilful Blindness’ and ‘Beyond Measure – The big impact of small changes’. It’s unusual for me to read two books by the same author back to back but I enjoyed Wilful Blindness so much I wanted to read the other straight away, both are excellent […]

23rd September, 2016

Leadership Development & Personality Profiling

In 2015 circleindigo were trained in and are qualified to deliver and use a personality profiling tool called Lumina Spark, developed and marketed by Lumina Learning ( Lumina Spark is the next generation of professional development tools supporting individuals, teams and organisations to work more effectively and improve communication and we have been using it […]

An A-Z of Building Resilience

Having started 2016 with a series of tweets tracking an A-Z of Resilience here are all 26 tweets in one article. The original daily tweets on building Resilience were based on our research with the University of Westminster, London, Business Psychology MSc programme, where Gary Austin is a visiting lecturer. The A-Z A = Adaptability. […]

8th September, 2016

Facilitating With Technology

At circleindigo we are always on the watch out for new technology that we can use to support what we do. One way we do this is by using technology to produce simple graphics in our workshop design, on flip charts, in workbooks and on our website. So what Technology have we found? One app […]

20th June, 2016
Circle Indigo

Facilitation – Process Versus Content

In a recent blog we explored roles and facilitation contexts and often along with questions about this we also get asked about managing the dichotomy of having to deal with and manage both the workshop/meeting process versus content. Let us quickly review what we mean by each? Content – The ‘what’ being discussed. Topics/themes etc. […]

Circle Indigo

The Role of the Facilitator – Facilitation Contexts

When circleindigo run facilitation skills training programmes we often get asked about different facilitation contexts and whether it’s possible for people in other roles to act as the Facilitator. Whilst we could explore what a Facilitator actually does and does not do, a good start is ‘in what context’? At circleindigo we mostly operate out […]

Circle Indigo

Core Facilitation Skills

In the first of a short series of blogs on core facilitation skills we thought we would focus on four essential skills. We will address each separately and cover other topics such as process design, tools, techniques and managing groups and individuals in subsequent blogs, but for now let’s focus on the fundamentals. Questioning; the […]

Circle Indigo

Business Model Generation

Gary attended a one day training workshop on ‘Business Model Generation’ run by Alexander Osterwalder, co-Author of the great book ‘Business Model Generation’. This one day workshop outlined the theories, concepts and creation of the book. The day was interactive and incorporated using the concepts and more specifically the ‘Business Model Canvas’ which is a […]

9th July, 2013
Circle Indigo

Innovation & Learning – circleindigo & knowledgebrief

circleindigo are currently supporting an Innovation Research Programme of content led, knowledge sessions for senior executives and professionals in Procurement and Supply Chain Management, Corporate Governance and ethics and Human Resources. These monthly sessions share the latest hot topics, events, business trends, ideas, innovations and research based on a monthly ‘Scan’ publication produced by the […]

Circle Indigo

Facilitator Intervention Cycle – Into the heart of darkness

The latest Star Trek reboot film is called Into Darkness and this reminded me of the book The Heart of Darkness by Joseph Conrad, more lately re-envisioned as the Vietnam War film Apocalypse Now directed by Francis Ford Coppola. In both films and the original Conrad novel, a central character has ‘turned native’ and has […]

Circle Indigo

Corporate Events – The Apprentice 2013

This week’s task for the two ‘teams’ on the UK version of the show The Apprentice was to pan and run corporate events for a client. The show followed its weekly path of individuals vying for the job of team project manager, individuals pushing their own personal pet ideas, not really listening to each other […]

9th July, 2013
Circle Indigo

Keep taking the tablets – apps

We at circleindigo have recently invested in the time and effort to review, refresh and redesign our website which had not really been looked at with fresh and kind eyes for more years than we care to mention or admit to! With the excellent support and work of SalesRemedy ( and Bright Cherry ( we […]

Circle Indigo

Business Process Redesign, As-Is, To-Be or not To-Be that is the question!

There currently seems to be a trend in organisations, business units and functions to redesign or re-engineer business and system processes and circleindigo are being asked to design and facilitate workshops capturing As-Is process and then desired To-Be process. We have found that the best way to do this in the most interactive and participative […]

Circle Indigo

Research in to resilience begins

For more than three years circleindigo have had an ongoing relationship with the Business Psychology Centre at the University of Westminster, this is one of the country’s leading academic bodies for Business Psychology programmes and is home to Stephen Benton, the UK’s only Professor of Business Psychology. This relationship has seen circleindigo as part of […]

Circle Indigo

IAF Europe Conference: Paradoxes in facilitation

Gary is currently the IAF Europe (acting) Conferences and Professional Development Lead and in a few weeks time he will be participating in the International Association of Facilitators (IAF) Europe conference 2010, 15th – 17th October, being held this year in Helsinki, Finland with the theme of ‘Paradoxes in Facilitation’; where we will explore paradoxes, […]

Private, public, third sector clients

  • Zurich
  • Office for Criminal Justice Reform (OCJR)
  • Independent Living Fund – Scotland
  • Government Office for London
  • WiPM (Women in Project Management)
  • Clinical Research Network
  • McDonalds
  • Mental Health Research Network (MHRN)
  • Department for Environment, Food and Rural Affairs (DEFRA
  • European Bank for Reconstruction & Development
  • St. Ethelburgas Centre for Reconciliation & Peace
  • Natwest
  • Criminal Injuries Compensation Authority (CICA
  • Police Strategy Unit (PSU)
  • Jobcentre Plus
  • Scott Wilson
  • QBE
  • Allergan
  • British Gas
  • Training and Development Agency (TDA)
  • Eurojet
  • The Prince’s Trust
  • University of Leicester
  • Elavon
  • English National Balle
  • BT
  • United Nations Development Programme (UNDP)
  • Brit Insurance
  • International Union for Conservation of Nature (IUCN)
  • Cross Roads Care
  • Home Office
  • Spear
  • Maritime Cluster
  • Learn Purple
  • Action For Children
  • Citizen’s Advice Bureau
  • Novartis
  • jkr
  • United Nations Environment Programme (UNEP)
  • The Royal British Legion
  • Ministry of Defence (M.o.D)
  • BP
  • RSA
  • Waste & Resources Action Programme (WRAP)
  • MBNA
  • London Borough of Barking and Dagenham
  • Institute of Education (IoE)
  • UCAS
  • School-Home Support
  • Pace
  • Citi
  • Hyde Plus
  • Broadway Theatre
  • Fifteen Foundation
  • Harris HospisCare
  • Change First
  • Sir Oswald Stoll Foundation
  • Stakeholder Forum For a Sustainable Future
  • Johnson Service Group PLC
  • NHS
  • Virgin Media
  • Shoreditch Trust
  • Bruel & Kjaer
  • Sareos
  • RBS
  • Greenwich Local Authority Childrens Services
  • Triodis Bank
  • Catalyst
  • Centrica
  • Training for Life
  • Health & Safety Executive
  • The Talent Foundation
  • Barclay Card
  • Turkcell
  • Zero Waste Scotland
  • Business, Innovation & Skills UK Government Department
  • Walt Disney
  • KnowledgeBrief
  • West Kent Arts Patnership
  • Vodafone
  • Severn Trent Services
  • ACAS
  • Barclays
  • Allianz
  • IMS
  • Cubic
  • Diageo
  • Diabetes UK
  • BBC
  • University of Westminster
  • Ident Trust
  • Participle
  • Hockerill College
  • MARS
  • Upstage

Our clients

We work with profit and non-profit organisations, cross-sector and cross-industry with executive and leadership teams, staff at all levels, customers, suppliers and prospective partners.

More details


We have used circleindigo for a number of years now and have found them to be the very best creative facilitators we have used. The energy and enthusiasm they bring to the...
Global media organisation,
Brand Solutions Manager
Read more
BrightCherry Web Design